How do I purchase an item on TrEmbu?

Simply select the item you wish to buy, add to cart and checkout. To buy you do not have to be a member.
You can pay with PayPal or credit card via PayPal, no account with PayPal required.

How do I contact a Seller on TrEmbu?

On an item detail page or on any store under their information, there is a link on the right that e-mail the
seller directly.

How do I contact TrEmbu?

Contacting TrEmbu is easy you can email us, chat live with our agents 24/7 or try our forums, initiate a
conversation about your question or concern and let the community and administration answer it. Simply go to
the bottom on any page and click on Contact Us

What items can I List on TrEmbu?

You can sell anything of 100% QUALITY that you have handmade, invented, designed or even found to market and sell. Anything that is not in our Prohibited Items

What is a Story Collection

It is a complication of 20 items from 20 different sellers that are put together based on a theme, color, category etc. These collections adorn our Home Page and Category Pages. Sellers may promote ONE of their items to include in their own collection. All collections are submitted to the community and members vote for their favourites. The top voted story collections make It to the Home page & Category pages. Simply go to your signed account My TrEmbu you will see next to Tmail My Story Collection, Create New and you should be ready to start creating one. Make sure you have enough items your Story Collection Library. To add items to your library just select any item from our inventory and on that item Detail page, there is a section next to Add to Cart button to add the item to: wish list, gift registry, STORY COLLECTION press to add to Story Collection.

How does a seller get as a Featured Seller on the Home Page?

All sellers have the opportunity to submit their profile information on their back office, My TrEmbu, My Store, Store, Appearance, under Profile. Once you submit it will be part of your store profile and it will automatically get submitted to the community voting page where members will get to read your story and vote, the most voted feature seller stories make it to the Home Page.

What do I need to make sure my store is set up right?

We recommend you get a familiar with back office, under Store, an Appearance you can Upload or select a banner for your store, your Avatar image for your profile; and also create your unlimited categories for your store. Creating shipping profiles so you may use it for adding new listings. Verify your email with PayPal under payment and Set up taxes if you need to under Sales Tax. Enter your policies under Policies and finally go to settings to enable live store hours, Facebook and Twitter links. Restrictions to block buyers and if you need to go on vacation, set up options too. Finally enter new items under your items add new.

Why do ALL sellers have to offer a RETURN POLICY?

We feel confident that after much research on this subject and after understanding that even when a seller states on their items "NO RETURN ACCEPTABLE" PayPal does not honor such policy and if any disputes are ever opened against any seller, the outcome will most likely be that the seller has to receive such items back and refund full funds to a buyer. Based on this principle and looking forward to buyers alwayshaving a rewarding buying experience at TrEmbu and guaranteeing the return of happy, loyal clients back to our site! In the event of any return dispute TrEmbu's return policy will be enforced TrEmbu's Return Policy

How do you enforce QUALITY on items?

All items sold at TrEmbu MUST be of 100% quality in materials and craftsmanship, if there are any questions about an item, not meeting quality standards we encourage buyers to follow the return policy with seller and also to report such item for lacking quality standards. Once that item is investigated and agreed to lack quality standard, seller may not sell such item in our site, if a seller receives 3 strikes under the quality standards his store will be suspended or removed.